Incredibly interesting read, and as an aside, I agree that I think we have missed the boat with consumers and their blind use of technology.
You are completely write about education though, and I think that there is a debate to be had about the quality of such provisions with MOOCs and with open learning, where open is seen to mean accessible (rather than free) – there is a need to ensure that a ‘consumer’ of education is not engaged only with the end means. Your end questions, how do we open society, and what do we want our learners to be? Are very apt!