Koschei,
I’m not sure that there is any proof that blackboard has ‘pissed off its core customers’. To my knowledge, few people in the edublog community are actually paying blackboard anything. Many administrators are probably blissfully unaware of this situation or, if they’ve recently chosen blackboard, are probably feeling like they made the safe choice. Until i see a few ‘this university left blackboard ’cause they’re pissed off’ i will remain unconvinced. And most people don’t do business that way.

Hey Tom,
Now… I removed your name from that post because i didn’t want to single you out! 🙂 You have to admit Tom, your post was a little argumentative. As the comments on your blog attest, an inference was read into your post that you were jaded BECAUSE you have been aware of it longer. It’s a weakness of text, it’s essentially transmission based, no matter how much we interact after the fact.